About This Privacy Policy
Uniworld Outsourcing LLC (“Uniworld,” “we,” “us” or “our”) respects the privacy of website visitors, prospective clients, clients, business contacts and other individuals who communicate with us.
This policy explains the categories of personal information we may collect, the purposes for which we may use it, the circumstances in which it may be disclosed, and the choices that may be available to you. Our practices may differ when a separate agreement, notice or client instruction applies.
Information We May Collect
Information you provide
We may collect information that you submit through the website, by telephone or through another business communication channel, including:
- Name, business email address, telephone number and company name
- Job title, department or professional role
- Service interests, project requirements and inquiry details
- Preferred communication method and correspondence history
- Documents or information you intentionally provide for scoping or evaluation
- Application information if you inquire about employment
Do not send Social Security numbers, financial account credentials, complete patient records, medical information or other confidential production data unless an authorized Uniworld representative has provided an approved method and appropriate instructions.
Information collected automatically
When you use the website, we or our service providers may automatically receive technical information such as:
- Internet Protocol address and general location derived from it
- Browser type, device type, operating system and language settings
- Pages viewed, links selected, referring pages and approximate visit times
- Cookie identifiers, diagnostic information and website-performance data
Information from business sources
We may receive professional contact information from publicly available business sources, referrals, event participants, business partners, professional networks and service providers. We use this information for legitimate business communications, subject to applicable law and communication preferences.
How We May Use Personal Information
We may use personal information to:
- Respond to inquiries and communicate about requested services
- Evaluate project requirements, prepare proposals and coordinate consultations
- Establish, administer and support client relationships
- Provide contracted services in accordance with client instructions
- Operate, maintain, troubleshoot and improve the website
- Understand website usage and measure content performance
- Protect our systems, website, personnel, clients and business operations
- Detect and respond to suspected fraud, misuse or security incidents
- Maintain business records and comply with legal or contractual obligations
- Send relevant business communications where permitted by law
- Process employment inquiries and evaluate potential candidates
We may combine information received from different sources when reasonably necessary for these purposes.
How We May Disclose Information
We may disclose personal information to the following categories of recipients when reasonably necessary:
- Service providers: website hosting, security, analytics, communications, customer-relationship management and other operational support providers
- Professional advisers: legal, accounting, insurance, audit and compliance advisers
- Business partners: where necessary for a requested service, referral or jointly coordinated business activity
- Authorities or other parties: where required by law or reasonably necessary to protect rights, safety, systems or property
- Transaction parties: in connection with a merger, financing, acquisition, reorganization, sale of assets or similar business transaction
- Other recipients: when you direct us to disclose information or provide appropriate consent
We do not sell personal information for monetary payment. If we use advertising or analytics technology that is treated as a “sale,” “sharing” or targeted advertising under an applicable state law, we will provide the notice and choices required by that law.
Information Processed for Clients
When Uniworld processes information while providing outsourcing or back-office services, the client generally determines the purpose and permitted use of that information. In those circumstances, Uniworld acts on the client’s documented instructions and the applicable service agreement.
If your request concerns information submitted to one of our clients or processed by us on a client’s behalf, we may direct your request to that client or assist the client as required by contract and applicable law.
Website visitors should not upload client production files, patient information, financial records or other sensitive datasets through a general inquiry channel.
How Long We Retain Information
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including to manage business relationships, provide services, maintain appropriate records, resolve disputes, enforce agreements and meet legal, tax, accounting or security requirements.
Retention periods vary depending on the type of information, the context in which it was collected, contractual requirements, sensitivity and applicable law. When information is no longer required, we may delete, de-identify or securely dispose of it.
Information Security
We use administrative, technical and physical measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure. Measures may include access controls, confidentiality obligations, project-specific procedures, security monitoring, backups and service-provider oversight.
No website, transmission method or storage system is completely secure. We therefore cannot guarantee absolute security. If you believe information has been submitted improperly or a security issue may exist, contact us promptly.
U.S. State Privacy Rights
Depending on your state of residence, the nature of the information and whether the applicable law covers our activities, you may have rights to:
- Confirm whether we process your personal information and request access
- Request correction of inaccurate personal information
- Request deletion of certain personal information
- Obtain a portable copy of certain information
- Opt out of certain sales, targeted advertising or qualifying profiling
- Withdraw consent where processing is based on consent
- Appeal a decision concerning a privacy request where applicable
- Receive equal service and not be unlawfully discriminated against for exercising a privacy right
To submit a request, use our contact page or call +1-572-221-3171. Clearly state that your communication is a privacy request and identify your state of residence.
We may need to verify your identity and authority before completing a request. Authorized agents may submit requests where permitted, but we may require proof of authorization and direct verification with the individual. Certain information may be exempt, and we may retain information where legally permitted or required.
Where the Colorado Privacy Act applies, Colorado residents may have rights to access, correct, delete and obtain certain personal data, and to opt out of qualifying sales, targeted advertising and certain profiling. Applicable requests may also carry an appeal right.
California Privacy Disclosures
If the California Consumer Privacy Act, as amended, applies to our activities and your information, California residents may have rights to know, access, correct, delete and obtain information about certain disclosures, and to opt out of qualifying sales or sharing.
Depending on how you interact with us, we may collect these categories of personal information:
- Identifiers and business contact information
- Internet or other electronic network activity
- Professional or employment-related information
- Commercial information connected with service inquiries or client relationships
- Correspondence, submitted content and related inferences
We collect these categories from individuals, their organizations, devices and browsers, referrals, public business sources and service providers. We use and disclose them for the business purposes described throughout this policy.
We do not knowingly sell personal information for monetary consideration. We do not knowingly sell or share the personal information of individuals under 16 years of age. If qualifying advertising technology is used, California residents may exercise applicable opt-out rights through the choices made available on the website or by contacting us.
Children’s Privacy
This website and our business services are directed to organizations and business professionals, not children. We do not knowingly collect personal information online from children under 13. If you believe a child has provided personal information through the website, contact us so that we can review and address the matter.
Third-Party Websites and Services
The website may link to websites, platforms or services operated by third parties. Their privacy and security practices are governed by their own policies. We encourage you to review those policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our website, business practices, service providers or legal requirements. The revised policy will be posted on this page with an updated effective date. Material changes may also be communicated through another appropriate method where required.
Contact Us About Privacy
For questions about this policy or to submit a privacy request, contact:
Uniworld Outsourcing LLC4224 Hickory Hollow Drive
Colorado Springs, CO 80922
United States Phone: +1-572-221-3171